Smart Hands Data Center Technician

Location: Onsite – Silver Spring, MD

Clearance: Must be able to obtain a Public Trust clearance

US citizenship required per government contract

$35/hr W2 (no PTO) or $65K with PTO

Job Description:

The Smart Hands Technician is onsite in the customer datacenter and is responsible for racking and stacking equipment, patch cabling, decommissioning equipment, equipment swaps and disposal activities. In addition, they will support troubleshooting hardware issues with remote admins, facilities management, site security, vendor and customer escorts, inventory management and project engagement, as required.

1 - 2 years of experience with the following:

• Hands-on experience in a datacenter and in network/communication rooms
• Experience racking and stacking physical servers, network devices, appliances, installation of patch cables, and decommission equipment
• Troubleshooting hardware and connectivity issues and configure ilom using crash cart
• Demonstrates strong problem-solving skills, customer service and reliable team member
• The resource will be required to participate in a bi-weekly on-call rotation