Patient Care Coordinator - Canton & Peoria, Illinois Hourly Rate is $16.00 *Need to be willing to work 2 days in Canton and 3 days in Peoria Are you detail-oriented and looking to make a positive impact in an office environment? At Beltone, we believe that to provide our patients with premium service, we must value our employees and create a rewarding workplace. As a Patient Care Coordinator, you will be the face of our practice, dedicated to creating an extraordinary patient experience.
Highlights - Administrative Support: Perform general office duties and assist the Hearing Care Practitioner (HCP) with the patient process.
- Scheduling Mastery: Utilize the scheduling system efficiently to maximize testing opportunities in the office.
- Patient Outreach: Actively contact current, past, and potential patients through identified sources and track/report appointment results.
- Marketing & Community Engagement: Collaborate with the HCP to develop local marketing and sales activities, aiming to build community relationships and generate referrals.
- Professional Communication: Answer incoming phone calls and messages professionally, ensuring timely follow-up with patients.
- HIPAA Compliance: Process and document clinic forms accurately to ensure compliance with HIPAA and state laws (e.g., patient records, financial forms, and insurance contracts).
- Financial Management: Reconcile cash balance and manage accounts receivable and payable, including making bank deposits.
- Welcoming Environment: Maintain a clean and inviting office and work environment.
Qualifications - Education: High School diploma or equivalent is required.
- Experience: 2 years of office experience is preferred.
- Customer Service: 2 years of customer service experience is preferred.
- Technical Skills: Proficiency in MS Office is required.
Join Us! Beltone is proud to be recognized as America's Best Hearing Care Retailer and Best Customer Service provider by Newsweek (2022, 2023, 2024), and the reason for our success is our exceptional team!
Ready to make a difference? Apply today to join the Beltone family as a Patient Care Coordinator! Your next rewarding career opportunity awaits. Join us!
We are an Equal Opportunity Employer.
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