Overview:

This is a full-time role located in the Boston, MA office. The role is a full-time, in-office position (with very limited hybrid flexibility).

• Oversight and management of Boston office space and its people including but not limited to:
• Manage office assignments for operations and consulting teams (including visitors), office efficiency analysis, identify improvements needed
• Facilitate office construction, repairs, and development
• Maintain emergency response plans for the office and ensure they are up to date
• Ensure the most welcoming and productive office environment by managing building-provided services (janitorial, carpet cleaning, engineering, repairs, etc.). Liaise directly with building management and/or landlord on all office space items per lease agreement.
• Manage office supplies and office kitchen stock ordering, receiving, and stocking
• Assist the People team with staff onboarding/off-boarding and training event support
• Plan and organize Boston office client events, team-building events, and trainings
• Provide administrative support to the senior consulting professionals based in Boston including but not limited to the following:
• Manage complex calendaring, prepare business travel itineraries, and process expense and time reports
• Anticipate needs, prioritize responsibilities, effectively handle calendar conflicts, and proactively manage schedule changes
• Support client outreach and facilitate connectivity for contracts, billing, etc. between the senior leaders, client, and internal operations teams
• Additional responsibilities as identified.

Qualifications & Experience:

• Bachelors degree or equivalent experience
• Track record of relevant experience
• Strong organization skills
• Highly proficient with Microsoft Office Suite: especially work with MS Teams; Outlook; Excel; Word, PowerPoint
• Excellent oral and written communication skills
• Impeccable attention to detail and self-review and strong follow-up skills
• Demonstrates ownership and accuracy of work product
• Strong collaborator who knows how to connect the dots
• Strong focus on customer service and employee experience
• Professional services industry experience strongly preferred
• Self-starter who can work with minimal oversight
• Ability and desire to learn and develop new skills