Salary: $48,243.00 - $73,617.00 Annually
Location : Henderson County, NC
Job Type: Permanent Full-Time
Job Number: 2024-14083
Department: Administrative Office of the Courts
Division: Guardian ad Litem (GAL)
Opening Date: 12/23/2024
Closing Date: 1/9/2025 5:00 PM Eastern
Job Class Title: GAL Program Assistant
Position Number: 60002171
Section: GAL District 41/42
Salary Grade: Grade 16
Description of Work ***This position is being reposted. Previous applicants do not need to re-apply.*** SALARY GRADE: Grade 16
Serves as the primary point of contact for the Guardian ad Litem program with potential volunteers and community. Provides administrative and office management support to the District Administrator and Program Supervisor staff in a Guardian ad Litem district program. Actively participates in district volunteer recruitment, screening and processing incoming volunteer inquiries, maintains client and program records, logs and compiles data, prepares statistical reports, prepares and maintains legal documents, maintains court calendar of incoming cases and case reviews, and notifies appropriate parties of the same. Assigns cases to and supervises volunteers; recruits, orients, and trains new volunteers; guides volunteers in case preparation and serves as liaison with program attorneys. Performs GAL supervisor duties less than 20 hours per week and works on less than 13 cases.
Responsibilities include but are not limited to the following:
- Respond to inquiries from potential volunteers. Process volunteer applications, including criminal, reference and other required checks.
- Create letters, reports, memos, newsletters and other office communication.
- May maintain online profiles for the program, including website, volunteer sites, and social media.
- Answer phone, take messages, route calls; provide program information to callers; process and distribute mail.
- Create and maintain up-to-date filing system for volunteer and case records.
- Compile monthly statistics ensuring accuracy and timeliness.
- Responsible for database management.
- Process volunteer appointment and release orders. Track case assignments and volunteer availability for additional case appointments.
- Maintain a calendar of incoming court cases and case reviews.
This position is located in Henderson County.
Knowledge, Skills and Abilities / Competencies Knowledge of: Guardian ad Litem program regulations, policies and procedures; supervision techniques and practices; child neglect and abuse laws; adolescent development and behavior; family dynamics; the court process; community resources; GAL training material; and interviewing techniques.
Skills in: Microsoft Word and Excel; preparing statistical reports; writing reports; interviewing clients and volunteers; and supervising volunteers.
Ability to: supervise volunteers and evaluate their performance; provide guidance to volunteers in writing investigation plans, reports to the court, and making recommendations to the court in the best interest of children; provide creative leadership in recruiting, supervising, and maintaining volunteers; speak effectively in public; clearly express ideas orally and in writing; and establish and maintain effective working relationships with others.
Valid NC driver's license required. Minimum Education and Experience Requirements Bachelor degree in business administration criminal justice or a human services field and one year of experience in human services work in the area of social services, juvenile justice or mental health; or an associate degree and three years of experience in the above fields; or an equivalent combination of education and experience.
Management prefers candidates with a degree in business, criminal justice, or human services, and one year of experience in juvenile justice, mental health or human services or education; or graduation from a two-year college and three years of experience in relevant work; or an equivalent combination of education and experience.
Applicants with experience recruiting for and directing the work of volunteers preferred.
Attach cover letter and rsum.
Your cover letter should describe how you effectively manage multiple tasks and deadlines and your experience working with volunteers. No phone calls. Applicants who are no longer being considered will be notified by mail or e-mail sometime after the closing date.
Supplemental and Contact Information INSTRUCTIONS: Applicants must complete an on-line application by clicking the above APPLY link. Mailed or faxed applications will
not be accepted.
Before applying, please read the for instructions on creating your profile and applying for specific postings.
It is important your application includes all of your relevant education and work experience and that you answer all questions associated with the application to receive proper credit. Rsums are not accepted in lieu of fully completed applications.
*NOTE* Many job postings require certain documents be attached to an application. Verify your application is complete and uploaded documents are attached to your application before submitting it. Applications may not be altered after they have been submitted.
Carefully review the if you experience difficulty with the application process or attaching documents. For technical issues with applications or attachments, call the NeoGov Help Line at 855-524-5627.
All NC Judicial Branch agencies are Equal Opportunity Employers.
The North Carolina Judicial Branch participates in E-Verify, an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from the US Department of Homeland Security and Social Security Administration records to confirm employment eligibility. To learn more, click on these links:
Charmaine J. Leeks
NC Administrative Office of the Courts
Human Resources Division
Judicial Branch employees are eligible for the North Carolina State Government benefits package. The package consists of a comprehensive collection of benefit options including medical coverage, defined benefit retirement, supplemental retirement, flexible benefits, supplemental insurance, and other miscellaneous benefits.
Employees of the North Carolina Judicial Department have the opportunity to participate in an array of benefit offerings depending on employment status. The describes benefit eligibility by employment status.
01
The North Carolina Judicial Branch requires applications to include all relevant education and work experience and for applicants to follow instructions associated with any requested attachments. Applications with "see attached" or "see rsum" in lieu of complete applications will NOT be considered. If you have not completed the application requirements, return to your application and verify it is complete before submitting it.Additionally, new employees must declare and receive approval for secondary employment prior to the time of hire. This practice helps to ensure that any supplemental employment outside the Judicial Branch does not have an adverse effect on an employee's Judicial Branch employment and it does not create a conflict of interest or an appearance of a conflict of interest.
- I understand my application will not be considered for employment if it is incomplete or if I have not included all requested attachments. I acknowledge it is my responsibility to disclose any supplemental employment to my supervisor and that if I am selected for this position, I will submit the required documentation.
02
Select the highest level of education you completed.
- High School or GED
- Associate Degree
- BA or BS Degree
- Juris Doctor Degree
- MA or MS Degree
- Ph.D. Degree
- None of the above
03
If you have a college-level degree, list your major/minor field(s) of study.
04
How many years of experience do you possess in a human services field (ie., social services, juvenile justice, mental health, or education?
- None
- Less than 1 year
- At least 1 year but less than 3 years
- 3 or more years
05
How many years of experience do you possess recruiting for and directing the work of volunteers?
- None
- Less than 1 year
- At least 1 year but less than 3 years
- 3 or more years
06
Rate your skill level in compiling data and preparing statistical reports.
- None
- Basic
- Intermediate
- Advanced
07
Does your cover letter address how you effectively manage multiple tasks and deadlines?
08
Where did you originally learn about this position/posting?
- North Carolina state government careers website
- Nccourts.gov
- Indeed
- LinkedIn
- Monster
- Zip Recruiter
- NCSC (National Center for State Courts)
- NASCIO (National Association of State Chief Information Officers)
- Other job board/website
- Employment Security Commission
- Friend/Colleague
- Professional Association
- Social Media
- Other
Required Question