Job Description
When you join Ritchie Bros., you'll be part of a diverse, global team that's focused on delivering great customer experiences. Our culture is centered around people and guided by our core values of Integrity, Unity and Vision. Learn more about our culture and commitment to diversity and inclusion at Candidate Portal.
If you have an entrepreneurial spirit and are passionate about making a difference, we invite you to join our growing team. Whether you're out in the field or back at your office, you'll be helping us achieve our vision of becoming the trusted global marketplace for insights, services and transaction solutions for commercial assets.
We're looking for a Title Clerk (Part-Time role with Full-Time Hours) in Morris, IL and is considered a fully on-site role.
The Opportunity:
In this role you'll be responsible for processing vehicle titles accurately and efficiently, and in accordance with company and state agency requirements.
Collect, review and process titles and/or Bill of Sales and Power of Attorneys for assets that transact on the company marketplaces (standard, salvage, rebuilt, etc.).
Perform lien/UCC searches for assets listed on the company marketplaces to ensure clean and proper transfer of ownership and required payoffs to potential lenders or third parties.
Handle administrative office functions such as data entry, title tracking, word processing, filing, copying, scanning, shredding, etc.
Respond to customer inquiries and requests in a timely and professional manner.
Responsibilities

• Receive and check in titles
• Verify that information on title matches system information
• Use various computer systems to track and maintain titles
• Communicating with various departments to resolve title issues
• Assist customers at front counter with sale and title related questions
• Adjust taxes and or add system notes as required
• Assist our Customer Service Representatives with other tasks as needed

Qualifications

• High level of organization
• Customer service focused
• High level of attention to detail
• Focus on safety even within the office environment
• Someone looking for an administrative role
• Comfortable working with computers and various applications
• Word, Outlook, Excel, and some in-house tools as well
• Professional and punctual