We are seeking a detail-oriented and customer-focused Secretary to join our home heating oil company. This part-time role involves supporting daily operations, ensuring efficient delivery scheduling, and providing excellent customer service. The ideal candidate will have strong communication skills, be proficient with Windows, and thrive in a fast-paced environment.
Responsibilities
Answer customer phone calls professionally and courteously.
Schedule delivery orders and dispatch information to drivers.
Use heating software to create and adjust delivery routes.
Perform data entry and maintain accurate records.
Handle general administrative tasks, including filing and documentation.
Assist with customer inquiries and resolve scheduling issues promptly.
Qualifications
Previous experience in secretarial, scheduling, or dispatching roles preferred.
Proficiency with Windows and the ability to quickly learn new software.
Strong communication skills, both verbal and written
Excellent phone etiquette and customer service abilities.
Organized, detail-oriented, and capable of multitasking effectively.