CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
Are you looking for a new career where you can leverage your knowledge, problem-solving abilities, and outstanding customer service skills? We will train and support you on your journey to become a Jr. Corporate Processor at CrossCountry Mortgage! With this amazing opportunity, you will get your foot in the door with one of the top mortgage companies in the country, located in our newly renovated building in Cleveland, Ohio. You will participate in the onsite Jr. Corporate Processor Academy where you will learn everything needed to be a Jr. Corporate Processor!
Jr. Corporate Processors are responsible for ordering, verifying, and following up on mortgage documents that are needed for the loan file. By participating in the Jr. Corporate Processor Academy, you will be provided mentorship from existing Corporate Processors, your designated Team Lead, and you will learn the ins and outs of the industry so that you are set up for success.
This program will have a tentative start date in mid-February or early March. This position requires full-time, on-site support at our Corporate HQ in Cleveland, OH.
What to Expect:

• Begin your experience in a classroom setting with peers.
• Learn about the mortgage industry including common terms, compliance, and the life cycle of a loan.
• Work alongside a mentor from the Jr. and Sr. Corporate Processing Departments during your training.
• Collaborate with team members to develop knowledge and experience of the Jr Corporate Processing role.
• Enjoy access to free fitness classes, use of our state-of-the-art gym, and competitive benefits package!
• Free onsite parking!

Goals of the Program:

• Be professionally reliable.

Arrive happy! Come into work at an agreed-upon predetermined time for training or with your mentor and plan to work smart the whole day. Once your work schedule is established, you will need to be relied upon to adhere to your set schedule.

• Be professionally ambitious.

What an exciting time! Allow yourself to demonstrate a strong desire to succeed. Ask questions, take risks. Invest your time in this mentorship program and exercise your imagination, exposing yourself to new methods and ideas. This is an opportunity to focus on attaining knowledge.

• Be professionally adaptive.

Be open to change! Immerse yourself in your new environment. Contribute and be willing to step outside of your comfort zone, allowing yourself to maximize your experience. This role is an opportunity that provides you the practical skills needed to succeed in an exciting and rewarding career.
Qualifications and Skills:

• Proficient experience with Microsoft Office Suite (Outlook, Word, Excel).
• Excellent communication, teamwork, and problem-solving skills.
• Excellent attention to detail and time management skills.
• Prior experience in the financial industry, a plus, but not required.

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This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package:
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit