A leading law firm is seeking an experienced IT Desktop Support Technician to provide Desktop & Server Administration to multiple locations. The ideal candidate have experience managing desktops, troubleshooting issues, and diagnosing technical and connection problems.

• Salary + Additional Benefits:
• $20.00-$25.00/hr DOE
• Medical, Dental, Vision, Life Insurance
• 401K - company match

Location: Central Houston, TX

Type of Position: Temp-to-Hire

Responsibilities:

• Provide prompt and professional technical support to end users
• Set up new employees (access cards, phone, computer, applications).
• Troubleshoot and diagnose technical and connections issues
• Install, upgrade and troubleshoot desktop operating systems and applications
• Maintain and manage desktops and network printer and resolve basic issues
• Advise on software/hardware upgrades
• Provide back-up support to the Mail and File rooms.

Requirements:

• 2+ years of experience as a Desktop Support Technician
• Associates degree in Computer Science or Information Technology required
• Comptia A+
• Network +
• AV monitoring & remediation, through familiarity with MS Windows, OS and office productivity suite
• Ability to Troubleshoot Hardware, Software, OS issues on company desktops/laptops, Printer issues, VPN issues
• Valid Driver’s License with the flexibility to travel as needed.
• Advanced knowledge of computer hardware, chipsets, memory modules and peripherals.
• Knowledge of modern operations systems., software applications and remote access systems.
• Strong written and verbal communications skills