Robert Half Legal Permanent Placement is seeking an experienced Manager for our Framingham client's bond processing department. The candidate should have a minimum of 2 years of management experience in an office setting and hands-on experience in a similar role.

Responsibilities:

• Manage workflows, maintain legal industry standards legal compliance
• Lead a team of 8-10 professionals ensuring accountability and clear role assignments
• Identify inefficiencies, implement improvements for better processing accuracy
• Enforce compliance with company policies and industry standards
• Develop and deliver training to keep the team updated with industry trends
• Resolve escalated client issues, liaise with sales teams on complex cases
• Prepare operational performance reports, analyze trends
• Support workforce planning (hiring, scheduling, workload balancing)

Requirements:

• Bachelor’s degree in Business Administration
• 5+ years of experience in a related field
• Experience in managing a team 8–10 employees
• Proficiency in MS Office, with advanced skills in Excel
• Knowledge of Massachusetts employment law
• Excellent communication skills
• Proven leadership capabilities, strong analytical skills