About the job

Midea Group is a Fortune 500 company, with robust business growth across multiple sectors and the world’s No.1 air treatment brand in terms of production volume. With $53 billion in annual revenue, 165,000 employees in 195 counties and with an intense focus on innovation.

We are searching for a Field Technical Consultant to join our office in Plano, Texas, US.

General Responsibilities

1. Assist in the creation and maintenance of service and installation manuals.

2. Provide on-site technical support to our business partners and their local contractors as needed. This will include trouble shooting, preconstruction visits, cover inspections, and factory commissioning.

3. Provide remote technical support.

4. Provide internal and external product applications support to our partners and sales team.

5. Provide product specific service and installation training. Such trainings may include but are not limited to the following products:

• Traditional residential split systems: gas, heat pump, and electric.
• Single phase and three phase VRF equipment
• Air to water equipment including hydronic heating and modular chillers

6. Assist our sales team with technical questions and or related issues as needed.

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.

Qualifications and Requirements

• STEM degree or equivalent experience
• 5+ years directly related applied HVAC experience
• Proficiency with MS Word, MS Power Point, Excel, and Adobe
• Strong HVAC service and installation experience
• HVAC construction background
• Centralized/BMS controls experience is a plus

Requirements

• Must be a strong and effective communicator
• Ability to complete projects within targeted deadline
• Self-motivated
• Strong organizational skills
• Travel up to 60% may be required at times.
• Strong time management skills
• Flexibility

Midea Corp, is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.