Virtual Customer Support Operator

job
  • Advance Auto Parts
Job Summary
Location
Mesa ,AZ 85123
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
18 Jan 2025
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Job Description

A company is looking for a Virtual Store Support Operator to provide customer service and support to store team members.Key Responsibilities Answer incoming calls, return voicemails, and respond to emails while maintaining customer composure Document customer interactions and maintain updated information in a case management system Collaborate with store leadership to resolve customer concerns and provide website technical supportRequired Qualifications, Training, and Education High school diploma or GED required; 2 years of related experience preferred Typing speed of at least 45 words per minute Must be available to work flexible shifts, including holidays Ability to thrive in a fast-paced, ever-changing environment Background check required for employment

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