Required Skills & Experience:

High School Diploma or GED equivalent

· 6 months+ customer service experience (call-center preferred).

· Basic computer skills with the ability to navigate between applications, including Microsoft Office

· Passion for working in a team and being collaborative, but able to work independently.

· Outstanding interpersonal skills, strong work ethic, and self-motivated, with excellent communication skills and able to speak authentically.

· Flexibility to work any shift. Current hours of operation are between the hours of 9:00AM to 5:30PM EST time M-F.

Job Description:

What you'll do as a Customer Care Specialist I:

· Provide customer service to rental car customers by addressing general inquiries, receipts or payments pertaining to tolls and violations with a smile in your voice.

· Use tools and resources to reach a complete and accurate resolution.

· Ability to place clear and concise notes on customer accounts.

· Meet the performance goals established for efficiency, schedule adherence, quality, customer satisfaction and attendance.

· Other duties as assigned.

$17/hour

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.