The EDI Analyst role is focused on managing and optimizing the Order to Cash process through electronic data interchange (EDI). This includes facilitating inbound and outbound document transactions, conducting audits, and collaborating with trading partners to ensure seamless integration and compliance. The role is also responsible for troubleshooting, improving workflows, and implementing innovative EDI solutions to support organizational goals. This includes analyzing, designing, and implementing EDI solutions. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks and needs to be detail-oriented and highly organized. A wide degree of creativity and latitude is expected.

• Subject matter expert (SME) for EDI transactions, and responsible for the coordination of the Order to Cash Process.
• Onboard and manage trading partners, ensuring accurate setup for document exchanges and processing
• Monitor and troubleshoot daily EDI transmissions, addressing errors in sales orders, invoices, and acknowledgments with trading partners.
• Ensure seamless integration of customer purchase orders, acknowledgments, shipping notices, and invoices.
• Collaborate with internal teams to resolve issues affecting order processing and cash reconciliation. Train and support internal stakeholders on EDI best practices to maximize adoption and effectiveness.
• EDI Platform & Partner Management working with trading partners and third-party EDI providers to analyze, design, and implement tailored EDI solutions and communicate root cause analysis and troubleshoot document processing errors
• Develop and maintain documentation for EDI processes, mapping, and configurations. Regularly updating EDI mapping as business needs evolve.
• Perform Analysis of the EDI process for continuous improvement to optimize performance and ensure alignment with business goals.
• Proactively identify opportunities to enhance the Order to Cash workflow, driving efficiencies through automation and improved EDI practices.
• Perform System Maintenance & Testing of EDI transactions to ensure data integrity and compliance with relevant standards. Work with IT teams to test and implement new or updated EDI systems or configurations
• Perform root cause analysis for errors in Order to Cash-related transactions, providing detailed reports and implementing corrective actions.
• Utilize data analytics to support decision-making and provide insights into the performance of EDI processes.

Bachelor's degree in Computer Science, Information Systems, or a related field preferred

Minimum of 2+ years of EDI experience required

Minimum of 1+ year experience working with EDI Partners (SPS Commerce a plus)

Experience with Power Platform & Power BI and Data Analytics a plus.

Experience with Microsoft D365 F&O a plus but not required

Understanding of data transport methods such as VAN, AS2, SOAP, SFTP, HTTPS

Functional knowledge of Order to Cash, Procure to Pay, Supply Chain and/or Finance a plus

Previous exposure to EDI, ideally in an IT or customer service setting

Exposure to ERP business applications

Strong written, verbal, analytical and problem-solving skills