Foreclosure Customer Service Associate

You will be receiving incoming calls from borrowers regarding their defaulted mortgages and will work often in our vendor related software.

Your specific duties will include:

• Receives incoming calls from borrowers regarding their defaulted mortgages
• Provides exceptional customer service and responds in a timely manner to resolve any issues
• Will be receiving incoming calls, must have a pleasant voice and use of proper grammar is essential.

Specific qualifications for the position include :

• Above average typing and computer skills
• Prior foreclosure experience REQUIRED!
• Call Center experience required
• Exceptional mathematical skills
• Must be well organized and possess exceptional time management skills
• Team player
• Great communicator
• Remains calm in stressful situations
• Excellent attendance
  

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.