Senior living is an honorable field. It affords leaders the opportunity to make an impact in the careers of the caregivers and the lives of the frail. Our 5-star, family-owned Skilled Nursing Center is looking for a Nursing Home Operations Manager to assist the Nursing Home Administrator in effectively operating our 70-bed facility with the support of an adjacent full-service campus and a readily accessible Home Office resource team. Country Meadows hires the best in their craft and continues to support their careers.

• Full time, includes a weekend and holiday rotation.
• This position is at the Bethlehem Campus (4011 Green Pond Road, Bethlehem PA 18020).

Our investment in you:

• Competitive pay with the opportunity to earn more based on experience
• Length of service bonus awards
• PayActiv On-Demand Pay – Work today, get paid tomorrow
• Comprehensive benefits including Highmark Blue Shield for medical
• Excellent vision and dental
• 401(k) retirement plan with company match
• Generous paid time off and roll over of unused time
• Paid holidays including your birthday and a Personal Day of Meaning
• Supplemental life insurance
• Company-paid short-term disability
• Supplemental short- and long-term disability plans
• Family and medical leave
• Paid bereavement and jury duty leave
• Wellness reimbursement incentives
• $2 meals on our campuses including a main dish, a side, drink and dessert

Our support for you:

• Family-owned, private company based in Hershey, Pa.
• Direct access to your supervisory team
• Incentivized career paths and tuition reimbursement
• On-the-job training and continuing education
• Employee assistance program for you and your family
• Co-worker Foundation (grants for in time of need)
• Helping Hand interest-free loans

Nursing Home Operations Manager responsibilities:

• Assists in directing the daily operations of the skilled nursing facility.
• Aides in directing the activities of various departments of the skilled nursing facility.
• Participates in the skilled nursing facility’s QAPI (Quality Assurance Performance Improvement) process under the direction of the Nursing Home Administrator/Executive Director.
• Responsible for maintaining a welcoming environment and establishing working relationships with patients, residents, and their families as well as with the surrounding community to promote positive relations.
• Act as a point of contact for resident and family concerns, ensuring timely and effective resolution of issues, or escalating them to the Administrator/Executive Director when necessary.
• Implements and assures adherence to the organization’s policies, procedures, and regulatory requirements to maintain a safe and compliant environment.
• Monitor, review and approve payroll of assigned coworkers.
• Ensure staffing schedules meet required ratios and remain in line with the approved staffing patterns.
• Support initiatives aimed at improving patient/resident well-being, collaborating with interdisciplinary teams to enhance care quality and resident satisfaction.
• Engage in staff development by assisting in the orientation and ongoing training of new coworkers, and promoting a culture of teamwork and continuous improvement.
• Perform additional duties and special projects as assigned by the Nursing Home Administrator/Executive Director.

Nursing Home Operations Manager qualifications:

• College degree in business, healthcare management or related field preferred.
• Minimum of two (2) years of supervisor/management experience in related field required. Supervisory experience in a skilled nursing setting strongly preferred.
• Strong executive-level skillset, including: Customer service focus and application; Leadership abilities; Well-developed decision-making skills; Problem-solving & conflict management; Team development; Effective communication; Flexibility and adaptability.
• Flexibility in Work Schedule: Willing to work flexible hours, including evenings, weekends, and holidays, as needed by the Nursing Home Administrator/Executive Director.

About Country Meadows:

We have over 2500 co-workers who are serving our residents with meaning, thriving with purpose and leading our company with innovation! We have been serving seniors for over 35 years, and we invite you to join our vision for making lives better.

EOE