We are looking for an experienced Host to join our New York team.
POSITION SUMMARY
The host/hostess is responsible for a warm friendly, immediate greet to guests at the door. Seats, and presents clean menus to guests in a friendly, professional and quick manner.
ROLE & RESPONSIBILITY
- Welcoming and greeting guests; ensuring a seamless flow through the restaurant and to arranged dining tables
- Make guests feel comfortable while waiting at the front
- Interacts with guests as they leave the restaurant ensuring a positive dining experience
- Checking-in, storing, securing, and retrieving outerwear and assorted personal belongings for guests
- Taking part in pre-service duties and applicable closing duties, including printing of menus as well as updating and printing shift summary notes
- Speaking clearly and persuasively in positive or negative situations and responding well to questions
- Exhibiting a familiarity with menus
- When needed, answers phone calls and gives basic information on reservations, availability, restaurant hours and services
- Upholds service standards to ensure a memorable guest experience
- Maintain and uphold our company's vision and values
- Maintaining a safe, sanitary, and organized work environment
REQUIRED QUALIFICATIONS
- At least 1 year in a Host position in a upscale dining setting
- Knowledge of POS and reservation systems
- Demonstrates excellent interpersonal and customer services skills
- Strong written and verbal communication skills
- Has a sincere interest in the hospitality industry
- Demonstrates a passion for details and a willingness to learn
- Able to work in a team environment and welcome feedback and direction
- Flexible schedule and open availability to meet business needs - SUNDAY required
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
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Estiatorio Milos is an EEO Employer
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