*Hourly Rate offered will depend on Years of Experience. *

*Essential Job Functions:*
* Supports El Rio Dental Department & ancillary staff in the delivery of quality dental services to patients by performing those procedures identified as allowable according to Arizona State Dental Laws and other duties authorized by Dentists and Supervisors.
* Assists Dentists and Hygienists in the delivery of patient care by passing instruments, placing rubber dams, proficient in the use of the air and water syringe and the high-speed evacuation system by taking preliminary impressions, pouring, and trimming the models. Help providers manage dental and medical emergencies using authorized emergency procedures, administering CPR, using Universal Precautions and OSHA guidelines.
* Provides historical reference by accurately and efficiently record treatment, accurately code charges for services, preparing treatment plan on dental charts, entering progress notes/treatment plan in computer as indicated according to policy/procedures.
* Prepares patients for dental treatment by taking and recording of blood pressure of patients, seating patients, and preparing them for the provider at the appointed time.
* Maintains safe and clean working area by keeping operatories, dental lab, sterilization area, and other work areas clean and organized at all times. Properly cleaning, storing, and maintaining dental instruments, hand pieces and sterilization units.
* Contributes to team effort by becoming proficient in working with all providers and different team members to promote a smooth workflow in the event of a team member’s absence.
* Allows flexibility in work assignments in all areas qualified for in the clinic, performing other duties as required to accomplish results as needed.
* Assists with the flow of patients and takes a leadership role when assigned on a rotational basis.
* Complies with all policies and procedures, including but not limited to those addressing HIPAA and Compliance.
* Provides instrumentation by preparing and maintaining all dental trays and instruments and by washing and sterilizing all instruments according to current clinic procedures and protocols.
* Provide a work environment safe and free from hazards; immediately addresses and informs management of safety issues or potential hazards; adheres to Health and Safety Policies and Procedures; participates in all safety programs, which may include assignment to an emergency response team.
* Contributes to the expected level of productivity by using good time management skills and ability work well with all team members.
* Captures correct charges, confirms scheduled appointments, and takes the initiative to seat appointed patients, walk-ins, and emergencies, taking all measures possible to ensure a <5% no-show rate and by sending no-show cards to patients as needed.
* Helps direct the positive use of provider and support staff time by directing and maintaining smooth patient flow, stocks operatories on a daily basis with adequate supplies, equipment, documents, and forms.
* Surveys and removes outdated materials, maintains a clean, orderly, and pleasant work environment, and informs the supervisor when a given item is out and/or low.
* Provides information to patients by relaying information, instructions, directions and/or consent, to patients, parents, or guardian, regarding treatment, at the direction of the dentists and hygienists. Instructs patients and parents in oral hygiene, and accurately communicates treatment plans and fees to patients.
* Uses all clinic time constructively by using provider downtime to attend the other tasks such as cleaning instruments, organizing, assisting partner or other team members.
* Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position
* Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards.

*Other Duties and Responsibilities:*

· In support of the Mission and Vision of El Rio Health, will at all times represent themselves as a professional role model of El Rio Health serving as a positive informational source for members of the community.

· Supports El Rio by participating in community events which promote good health, and which contribute to a broader awareness and understanding of El Rio Health and the many services provided to the community.

· Participates in all appropriate health care activities related to El Rio Health on a local, state, and national level to maintain and enhance El Rio’s image with health agencies, professional associations, and the general public.

· Ensures and supports the cost-effective use of materials, supplies, and equipment by limiting waste of all organizational supplies and resources.

· Employees must maintain their skills proficiency with El Rio operating systems and/or software programs by adapting to changing requirements and successfully learning and demonstrating new skills in response to software, system, and program improvements or upgrades.

· Maintains exceptional level of customer service; address and resolve complaints; serves as an example by providing excellent service to internal and external customers, employees, and patients.

· Demonstrates sand models El Rio Behavioral Standards in all interactions with patients, co-workers, and visitors.

· Contributes to the department morale and promotes team spirit by reporting to work punctually and consistently at the appointed time, using call-in-sick time with discretion, scheduling appointments and vacation time in advance, displaying a positive attitude toward all department providers, supervisors, and staff members, and by personally contributing to increased productivity and a positive image of the department. Participating in clinic sponsored activities.

· Embraces and promotes a professional working environment based on understanding and respect for diversity and multi-culturalism in all of its forms; demonstrate sensitivity, acknowledge varied beliefs, attitudes, behaviors, and customs, and encourage communication and appreciation of all forms of diversity.

· Supports El Rio by participating in Community Outreach Programs: i.e., Immunization Clinics, Festival of Hope, Varnish Programs, and others.

· Participates in continuing education and quality assurance by attending in-services and seminars, and participating in staff meetings, volunteering to serve on El Rio Committee, and maintain goo technical and customer service skills.

· Performs other duties as assigned.

*Minimum Education and Experience:*
* High School Diploma or General Education Diploma (G.E.D.)
* Certificate of completion from an accredited Dental Assistant Program and/or at least 3 years of chairside dental assisting experience.

_If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job._

*Required Licenses, Certifications, and Registrations:*
* Must hold a current Arizona Board-approved certificate in radiology.

· Current certification in Basic Life Support (BLS) for health care providers.

· Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment.

· Employees in this position are required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver’s license and must comply with Arizona vehicle insurance requirements.

*Preferred Education, Experience, Skills, Abilities:*
* One (1) years’ work experience as a Dental Assistant.
* Bilingual (English/Spanish) with the ability to speak, read and write in both languages

*Core Competencies:*
* Dental Health Maintenance
* Dental Technology
* Bedside Manner
* Diagnostic Procedures
* Infection Control
* Teamwork

*Supervisory Duties:*
* None

*Language Skills:*
* Effective customer-facing and presentation skills.
* Interact diplomatically with the public in a continuous public contact setting.
* Ability to respond effectively in writing and verbally to internal and external customers.
* Write grammatically correct routing business correspondence such as brief transmittal memoranda.
* Ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals

*Computer/Mathematical Skills:*
* Proficient with MS Office, including Word, Excel, Power Point, Outlook, and the internet.
* Ability to apply concepts such as fractions. Percentages, ratios, and proportions to practical situations.
* Experience with Dental EHR systems

*Other Skills and Abilities:*
* Ability to multi-task and maintain a professional composure in stressful situations.
* Excellent organizational and time-management skills.
* Ability to interact with persons of various social, cultural, and economic and educational backgrounds for the purpose of providing exceptional guidance and customer service.
* Ability to type a minimum of thirty (30) words per minute
* Ability to use source to find specific information
* Ability to interact with persons of various social, cultural, economic, and educational backgrounds to provide exceptional customer service
* Perform effectively in environments with frequent workload changes and competing demands
* Perform repetitive work according to set procedures
* Work independently and follow through on assignments with minimal direction

_Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._

_El Rio Health does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age 40 and over, disability, genetic information, military status, ancestry, marital status, familial status, or any other status protected by law or regulation._

_It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors._

_All employees are required to undergo drug testing prior to employment and, will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive._

_All employees are __*strongly recommended*_ _to obtain Bivalent COVID-19 vaccine, and maintain vaccination status (i.e. boosters as recommended by CDC and/or other public health agencies) to include an Influenza vaccination._



_El Rio Health is a Non-profit 501 (c3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards._

Job Type: Full-time

Pay: $17.57 - $24.16 per hour

Expected hours: No more than 40 per week

Benefits:
* 403(b)
* 403(b) matching
* AD&D insurance
* Dental insurance
* Disability insurance
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* Day shift



License/Certification:
* Dental Assistant Certificate from Accredited program? (Preferred)
* High School Diploma or GED that can be verified? (Required)
* X-Ray Certification in the State of AZ (Required)


Work Location: In person