Customer Service RepresentativeIts more fun with us!No one likes being bored at work which is why a Dominos job is all about having fun! Thats how we roll. We live to beat the rush and make it possible to make bake or take pizzas during the hungry hours of the day and night part or full time. Youll have plenty of time left over for school hanging with your friends or whatever. Sound good Even if you just need a second job for some extra cash Dominos Pizza is the perfect place for you.It all starts with youDominos Pizza loves Dominos people. Our mission is to recognize appreciate value and utilize the unique talents and contributions of all individuals. To create an environment where all team members because of their differences can reach their highest potential. In other words we want you to be yourself and as a Dominos Customer Service Rep thats exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality and we reward outstanding pizza making or up selling.Drive your own careerBeing a Dominos Customer Service Rep isnt your average pizza gig. And the way Dominos works it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Dominos franchise owners. From customer service to management general manager to franchisee our stores offer a world of opportunity.Youll find our Customer Service Representative jobs offer you more. From the first slice of pizza to the last customer you serve we know how important it is to provide the best training and support. Our people are the reason were successful today and why well continue to be successful in the future. So it makes sense for us to help you become your very best. We dont drop you in the deep end. Your Dominos Manager or teammate will show you the ropes instore so you can hit the ground running without any worries.Dominos CSR Responsibilities Include: :Demonstrating a friendly positive attitude and great customer service skillsTaking orders over the phone and in personDealing with customer concernsCash handlingUpsellingMaking Dominos high quality pizzasFood and portion controlHygiene and food safetyFood preparationGeneral cleaning dutiesThose are the basics but heres what else you can expect:General Job DutiesOperate all equipmentStock ingredients from delivery area to storage work area walkin coolerPrepare productReceive and process telephone ordersTake inventory and complete associated paperworkClean equipment and facility approximately dailyCommunication SkillsAbility to comprehend and give correct written instructionsAbility to communicate verbally with customers and coworkers to process orders both over the phone and in personEssential Functions/SkillsAbility to add subtract multiply and divide accurately and quickly (may use calculator)Must be able to make correct monetary changeVerbal writing and telephone skills to take and process ordersMotor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speedAbility to enter orders using a computer keyboard or touch screenWork ConditionsVarying and sometimes adverse weather conditions when removing trash and performing other outside tasksInstore temperatures range from 36 degrees in cooler to 90 degrees and above in some work areasSudden changes in temperature in work area and while outsideFumes from food odorsExposure to cornmeal dustCramped quarters including walkin coolerHot surfaces/tools from oven up to 500 degrees or higherSharp edges and moving mechanical partsSensingTalking and hearing on telephoneNear and midrange vision for most instore tasksAdditional Information :Depth perceptionAbility to differentiate between hot and cold surfacesTemperamentsThe ability to direct activities perform repetitive tasks work alone and with others work under stress meet strict quality control standards deal with people analyze and compile data make judgments and decisionsPhysical Requirements including but not limited to the following:StandingMost tasks are performed from a standing positionWalkingFor short distances for short durationsLiftingBulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truckDeliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3 x 1.5Cases are usually lifted from floor and stacked onto shelves up to 72highCarryingLarge cans weighing 3 pounds 7 ounces are carried from the workstation to storage shelvesOccasionally pizza sauce weighing 30 pounds is carried from the storage room to the front of the storeTrays of pizza dough are carried three at a time over short distances and weigh approximately 12 pounds per trayPushingTo move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 30 and requires a force of up to 7.5 pounds to pushTrays may also be pulledClimbingTeam members must infrequently navigate stairs or climb a ladder to change prices on signs wash walls perform maintenanceStooping/BendingForward bending at the waist is necessary at the pizza assembly stationToe room is present but workers are unable to flex their knees while standing at this stationDuration of this position is approximately 30 45 seconds at one time repeated continuously during the dayForward bending is also present at the front counter and when stocking ingredientsCrouching/SquattingPerformed occasionally to stock shelves and to clean low areasReachingReaching is performed continuously; up down and forwardHand TasksEyehand coordination is essential; use of hands is continuous during the dayFrequently activities require use of one or both handsShaping pizza dough requires frequent and forceful use of forearms and wristsRemote Work :NoEmployment Type :Fulltime