We are looking for the Best of the Best Full-Time Customer Service Representative: Harvey, LA
Do you have a passion for helping people?
Are you always looking for a better way of doing things?
Do you embrace change and adapt well under pressure?
If you answered yes to the above questions, please continue reading.
American Cash Advance has been a leading cash advancecompany, helping people get from their current emergency to their next payday formore than 20 years. We pride ourselves on hiring the best of the best andcreating a culture of ambitious self-starters who are always willing to go theextra mile for both the customer and the company.
Thanks to our staffs' unique way of embracing change andadaptability, the recent pandemic allowed our essential services to remain open with continued opportunities in our communities' workforce.
Your primary job responsibilities would include, buildingexceptional customer relationships, marketing to gain new customers, reviewingaccounts for accuracy and needed updates, funding loans, collections, andcustomer acquisitions.
Other job responsibilities include but are not limited to; workingclosely with and supporting others in a positive, team environment to enhancethe customer experience, maintain a clean and professional office environment,safe guarding company monies & property, assist in managing P&L"'s, adheringto all company policies, procedures, creed, and industry laws, staying up todate on all company trainings, and industry laws, calling and documenting callsto past, present, and future customers, educating customers on the term andconditions of the contract, follow instructions and respond to managementdirection and report for work on time, as scheduled and ready to begin yourwork day.
Experience in the industry is welcome, but not necessary.You"'ll gain loads of experience, but before you do you should already possessthe following skills:
- Math Skills ; including the ability to count money
- Social Skills ; including the ability to engage & interact professionally
- Problem-Solving Skills ; including the ability to negotiate payment terms
- Communication Skills ; including the flexibility to work with different personalities
- Computer Skills ; ability to use computer programs required to process day to day transactions
- Clerical Skills ; including the ability to file folders, answer phones, scan and copy paperwork
- Organization Skills ; including theability to utilize filing systems
OtherRequirements: Must be 18, have a valid driver"'slicense, dependable vehicle, eligible to work in the USA, and able tosuccessfully complete all post offer screens, including a criminal backgroundcheck, MVR, and reference check. We are an equal opportunity employer.
ExcellentBenefits including; - Health Insurance (up to 80% of premiums paid by company)
- Other insurances include, Dental, Vision, Life, Long & Short-Term Disability, and more!
- 401K
- Paid Holidays
- Paid Vacations!
- Paid All-Purpose Time Off
- Paid Training
- Advancement Opportunity!
- Unlimited Earning Potential and more!
If you think you have what it takes to be a part of ourdynamic team, please apply today! For more information about American Cash Advance visit ourwebsite at