Ultimate Staffing Services is actively seeking an experienced Senior Liability Claims Representative to join their client's team in Pasadena, California. This position involves comprehensive responsibilities in managing liability claims, ensuring proper coverage evaluation, and effective resolution of claims.

• Review, analyze, and interpret policy conditions, exclusions, and endorsements to resolve coverage and liability issues for assigned claims.
• Prepare reservation of rights letters, nonwaiver agreements, and coverage disclaimers to address claim coverage issues.
• Review and evaluate claim reserves to ensure that the respective reserve properly reflects the potential exposure.
• Investigate claims to evaluate coverage and legal issues, which may include meeting with Insureds and witnesses, and obtaining statements, records, and other evidentiary materials.
• Provide proper documentation and reporting of investigation and claims handling activities.
• Negotiate, including through mediation, arbitration, or other court-supervised settlement efforts, settle, and resolve claims with claimants, insureds, and their lawyers; provide appropriate claims resolution documents.
• Maintain a working knowledge of regulatory and jurisdictional requirements.
• Provide direction to and management of defense counsel, independent adjusters, and other third parties retained to assist in a particular claim.
• Identify and pursue applicable recovery opportunities.
  

• Minimum of 5 years of experience with coverage review, claims investigation, administration, and settlement.
• Knowledge of coverage, negligence principles, investigation, and negotiation techniques.
• Ability to obtain and maintain state adjusting licenses, as needed.
• Must be service-oriented, providing prompt, efficient, and effective claims and customer service.
• Ability to communicate clearly and effectively with customers, claimants, opposing counsel, defense counsel, and members of the public.
• Ability to manage and organize workload of multiple tasks simultaneously.
• Excellent judgment, negotiation, and decision-making skills.
• Must be able to travel between different off-site locations or overnight in an expeditious manner.
• Experience in handling liability claims in western states, including Montana, Wyoming, Colorado, New Mexico, Idaho, Utah, Arizona, California, Washington, and Oregon.
  

Monday through Friday

Max Pay is $100,000. Min Pay is $70,000.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.