Advisory Manager, Care Management - Provider - Remote

job
  • UnitedHealth Group
Job Summary
Location
Eden Prairie ,MN
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
25 Jan 2025
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Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.The Advisory Manager, Care Management (Provider) - Remote opportunity for a self-driven, collaborative case manager to partner with Optum leadership, remote and onsite teams to lead, assess, develop and implement an integrated, cohesive solution across Optum business units and key client services. This role is critical to ensuring Optum meets and exceeds our client expectations to Care Management and Clinical Variation services. The Manager will have a client- and patient-centric approach to program management, balanced with meeting Optum financial and non-financial business goals. We are looking for a proactive professional who is client savvy and can effectively execute against business objectives. This individual will work with leadership to structure to ensure seamless, consistent delivery of services and solutions.The successful candidate must be passionate about driving improvements in performance, effective at working in a fast-paced, high-energy environment and confident in their interactions with senior executives, providers, and business partners.You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.Primary Responsibilities:Supports the project team by participating in assessment, solution design, implementation, execution through coordination, documentation, and tracking metrics and outcome activitiesSupports the combined client and Optum Clinical Practice team by identifying opportunities and risks, facilitating solutions, and maintaining alignment with cross-functional prioritiesWorks directly with the frontline leadership and client on daily operational developmentDrives clear, concise lines of communication with key stakeholders across Optum and client teams in coordination with the Optum leader to ensure effective implementation of service commitments and capturing needs for project successEnsures cross-project cohesion by identifying areas of dependency and collaboration, scheduling and facilitating team meetings to ensure cross-business organization and harmonizationSupports client relationship and program management activities, including but not limited to:managing historical, current, and future state Care Management and Clinical services content, ensuring accessibility to team membersmanaging and tracking the Care Management project plans and scoping documents, including tasks, activities and milestones in partnership with the assigned consultantsorganizing status reports, identifying and escalating risks and issues when appropriatemanaging and tracking Care Management data and information requests and documentationcoordinating across business units to create cohesive, client-ready business deliverablestracking performance against contractual obligationsProvides thoughtful input to optimize overall Care Management and Clinical Variation performance, advising leaders on performance management and improvement activitiesWorks with Care Management and Clinical Variation leadership to establish and track measured outcomes, criteria, standards and levels using appropriate methodsSupports service deployment and closely monitors performance, working with finance and operations to ensure financial viability and operational excellenceIdentifies business unit gaps and helps to develop action plans to mitigate risks and issuesHelps to onboard new team membersBuilds trusting relationships with senior leaders, clinicians, and business partnersYou’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well#J-18808-Ljbffr