Location : Bronx NY 10455

Schedule : Monday-Friday, 9AM-5PM, 35 hours/week. It’s possible to work 8AM-4PM

Salary : $90k

Notes

• What would their caseload be? It’s a shared team caseload of 68.
• How many direct report will they have? 10-12 including: Program Assistant, RN, LPN, Assistant PD, Masters Level staff, Case Managers, Peer Specialist, student interns.
• Who will the Director be reporting to? The VP of Community Support Programs
• How often are they on-call? All staff alternate on-call. But the PD is always available for back-up/support & guidance.

Is there fieldwork for this position? Yes!

How much? The position is technically 50% clinical and 50% administrative per OMH…but in reality, it’s closer to 30% Clinical & 70% administrative. Clinical includes running the daily staff meeting, individual clinical supervision of the team & client visits.

What will the interview process look like? At least two interviews. I usually do the first interview Virtually via Teams. Next step is in-person. We require 3 references, at least 2 must be profession. Not written references, but contacts we call and speak with directly. Once the offer letter is accepted, there is a background check. The offer is contingent on the background check results. Program Overview

The ACT team provides mobile, community-based mental health services that promote recovery and community reintegration for individuals facing severe mental health challenges, high rates of co-occurring substance use disorders, trauma, homelessness, and legal justice involvement. The team works with individuals on parole, probation, those returning from incarceration, and participants in alternative-to-incarceration programs. Traditional clinic-based treatments have not met the complex needs of this population, necessitating a more flexible, responsive approach.

Responsibilities

• Leadership & Operations: Manage clinical and administrative operations of a multi-disciplinary team, reporting to the Senior Vice President of Community Support Programs.
• Clinical Oversight: Conduct intake, assessments, and treatment planning; provide clinical supervision to team members.
• Regulatory Compliance: Ensure adherence to standards set by the NYS Office of Mental Health and NYC Department of Health and Mental Hygiene.
• Risk Management: Oversee incident reporting, coordinate Assisted Outpatient Treatment (AOT) compliance, and integrate risk-reduction strategies to prevent recidivism, ER visits, and hospitalizations.
• Quality Assurance: Conduct utilization reviews, supervise electronic records management, and lead service planning meetings.
• Staff Development : Train, supervise, and evaluate ACT staff, fostering core competencies and professional growth.
• Crisis Management: Provide 24-hour crisis consultation and ensure effective team response during emergencies.
• Administrative Functions : Authorize timesheets, order supplies, and approve leave requests to ensure smooth team operations.
• Billing & Compliance: Manage Medicaid billing and ensure compliance with documentation requirements to meet program budget targets

Qualifications

• Education & Licensure: Master’s degree or higher with licensure in Social Work, Psychology, or Mental Health Counseling. Licensure is mandatory; unlicensed applicants will not be considered.
• Experience : Minimum of three years in mental health or substance abuse treatment, preferably with ACT experience. Supervisory experience is essential.
• Desirable Skills: Spanish language proficiency and lived experience are highly valued.