Duties:

Using business driven requirements, plans and designs enterprise systems for our workstation infrastructure including the evaluation and implementation of hardware and software products; engineers and tests technology solutions for our workstation environment. Monitors the day-to-day performance of the infrastructure and works with project teams on the integration of new systems. Creates strategies and develops resolutions for complex problems, incidents and outage situations. Provides third-level support for the workstation-supporting infrastructure.

Essential duties and responsibilities:

• Manages the evaluation, recommendations and implementation of new products and technologies, which serve the RJFS Independent advisor end user community.
• Researches and implements innovative technologies to and approaches for Enterprise infrastructure workstation management, upgrades, or improvements, while adhering to technical or budgetary constraints.
• Analyzes systems and creates and maintains reporting for key metrics to ensure environment and compliance health.
• Proactively plans capacity of platforms and applications.
• Obtains and evaluates information on factors such as reporting formats required, costs, and security needs to determine software and hardware configuration.
• Supports and manages custom application deployment solution and re-occurring update process.
• Identifies onboarding and offboarding gaps and creates solutions to address.
• Supports Enterprise Browser policy

Experience and Skills:

• Knowledge of the following strongly preferred:
• Powershell automation
• Tanium Core and Provision Experience a plus.
• Reporting and metric presentation
• Microsoft - Intune and Autopilot
• Enterprise Browser Experience – Island.io
• Expert in Windows Workstation Operating Systems.
• Group Policy deployments to workstation environment.
• Application packaging and deployment
• Security best practices for Windows-based systems CIS benchmarks
• Basic IP network design practices and principles.
• Microsoft Active Directory.
• System monitoring and event analysis and troubleshooting skills.
• Virtualization concepts and technologies.
• Other assigned area knowledge and systems.
• In addition, knowledge of the following specialized areas at an advanced level (Platform):
• Expert level: Windows Workstation Operating systems.
• Expert level: PowerShell scripting and automation.