Description CSRs are responsible for the successful management of customer relationships that lead to meeting monthly office performance goals.
Essential responsibilities include:
- Superior Customer Service and Relationship Building
- Contacting & developing solutions with customers
- Accurately maintaining customer records
- Processing loan applications, customer payments, and loan closings
- Marketing & Solicitation
- General support of the office manager and other staff to reach performance goals
Qualified applicants should have:
- Strong communication, organizational, and problem-solving skills.
- Prior Finance, Retail, or Sales experience.
- Ability to work beyond our standard weekday hours if necessary to meet business goals.
- Basic Computer Proficiency
- High school diploma or equivalent
- Valid driver's license, reliable personal transportation