(Customer Service / Call Center / Remote) - Anywhere in U.S. / Competitive pay - As a Customer Care Specialist at HONK, you will: Provide exceptional customer service to clients via phone, email, and chat; Troubleshoot and resolve customer inquiries and issues; Maintain accurate and detailed records of customer interactions; Actively listen and empathize with customers to understand their needs and concerns; Escalate complex or urgent matters to appropriate departments or supervisors; Follow company policies and procedures to ensure efficient and effective customer support; Continuously improve customer satisfaction through feedback and suggestions...Hiring Immediately >>