(Call Center / Customer Service / Fully Remote) - Anywhere in U.S. / $40K per year + incentives / Health, dental & vision / PTO / 401k - As a Customer Care Rep you'll: Respond to 70-90 phone calls per day, providing exceptional customer service in every interaction; Answer customer emails promptly, addressing their inquiries and concerns professionally; Help Pet Parents understand coverage and options, review claims, and maintain and adjust new and existing policies; Collaborate with team members to ensure a supportive and efficient work environment, sharing knowledge and resources...Hiring Fast >>