Customer Service Representative - Entry Level

job
  • Smart Solutions Inc
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Job Summary
Location
Glen Allen ,VA
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
30 Jan 2025
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Job Description
Description
Our client is seeking passionate and motivated individuals to join their team as Customer Service Representatives . This is an excellent opportunity to grow and thrive in a supportive, dynamic, and fast-paced environment!
As a Customer Service Representative , you will act as the face of the brand, providing exceptional support to customers while learning the core aspects of client relations and service management. No experience? No problem-comprehensive training is provided to ensure your success!
Key Responsibilities
  • Customer Engagement: Interact directly with customers to address inquiries, provide solutions, and enhance their overall experience.
  • Problem-Solving: Identify and resolve customer concerns promptly and effectively.
  • Product Knowledge: Stay well-informed about the client's services, promotions, and products to deliver accurate and helpful information.
  • Team Collaboration: Work closely with other team members to improve service strategies and achieve company goals.
  • Record Management: Maintain accurate documentation of customer interactions and feedback.
  • Professional Representation: Uphold the client's brand values by delivering outstanding service and maintaining a positive attitude.
Qualifications
  • Strong communication and interpersonal skills.
  • A positive and professional demeanor.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Team-oriented with a strong work ethic.
  • No prior experience is necessary-training will be provided!
  • High school diploma or equivalent is required.
Why Join Us?
  • Comprehensive Training: Learn the fundamentals of customer service and grow your skills.
  • Career Advancement: Opportunities to move into leadership and management roles.
  • Supportive Work Environment: Join a team that values collaboration and innovation.
  • Competitive Compensation: Enjoy a salary package with performance incentives.
  • Exciting Industry: Be part of a company that's growing and making an impact.
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