Job Summary:

Our client is seeking a Principal Program Architect who will design and implement solutions by collaborating with GTS, ePMO, and serving as the Agile Product Owner. This opportunity is located in Temple Terrace, FL!

Duties:

• Partner with business unit leadership to document, prioritize, and manage requirements with GTS Business Relationship Management
• Manage a program portfolio of $4.5M in development resources (4-8 programs) from discovery to delivery, including project charters, prioritization, feature development, and testing
• Collaborate with ePMO to ensure timely project delivery and stakeholder engagement
• Serve as a consultant to business leadership, advising on CRM and ERP process improvements
• Develop and manage the business strategy for system utilization across all company segments
• Lead vendor selection, sourcing, RFPs, trials, implementations, iterations, and system decommissioning
• Work with stakeholders to identify technical and business requirements and present alternative solutions with associated costs and benefits
• Adapt systems quickly to reflect macro industry changes, consulting with leadership to ensure effective modifications
• Lead procurement processes for new tools, including gathering user stories, stakeholder feedback, solution design approvals, test plans, UAT, and legacy system decommissioning
• Ensure all support providers understand tool design, usage, and expectations post-implementation

Desired Skills/Experience:

• 5+ years of Salesforce, Salesforce Admin Certification preferred
• 2+ years of SAP experience preferred
• Product Owner certification such as CSPO or SAFe POPM
• Overall understanding of SaaS business processes and experience in implementing solutions to gaps from a technical and/or project management perspective.
• Strong technical acumen and familiarity with CRM, ERP, CPQ, and CLM systems
• Program management experience
• Experience communicating with Director and above leadership

Benefits:

• Medical, Dental, & Vision Insurance Plans
• 401K offered

$29.00 - $42.00 (est. hourly pay rate)