Customer Service Representative

job
  • Edible Arrangements
Job Summary
Location
Tampa ,FL
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
31 Jan 2025
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Job Description
Fruit Expert and Designer
Who are we and what do we do?
Edible Arrangements® is a leader in the gifting category with delicious,
hand-crafted offerings which we've expanded to a range of gifts and treats for
every moment including our new treat business, Incredible Edibles®. From our
signature Edible Arrangements® Fruit Bouquets, Dipped Fruit® boxes, fresh fruit
smoothies and more, Edible's exceptionally crafted gifts and treats continue to
fill the world with goodness. Through Edible's 1,000 independently owned
franchise locations, the mission of the brand - no matter how big it gets - is
to WOW you with every piece of fruit that's dipped, box that's filled or
arrangement that's hand-delivered.
Through all of our incredible years, we've remained committed to our 5Ps: Our
promise -To WOW each and every customer. Our products -Natural,
novel and delicious. Our places -Stores, vans and edible.com. Our
People -Both our corporate and in-store employees. Our purpose -To
celebrate what's good in life.
Who we're looking for:
The Fruit Expert® - Customer Service & Production Associate is responsible
for creating the mouthwatering arrangements, dipped fruit boxes, and cut fruit
for Edible® treat products, following proper operational procedures. He or she
also ensures Edible® service standards are met and surpassed by providing
customers with prompt service, delivering a WOW experience.
How you'll make an
impact:
  • Build arrangements according to our brand standards
  • Prepare a variety of arrangements according to
  • customers' orders or supervisors' instructions, following approved
  • procedures and proper portion sizes
  • Wash, peel and/or cut various fruit to prepare for
  • arranging
  • Package arrangements or dipped fruit
  • Performs cleaning tasks in accordance with the cleaning
  • standards and works as a store team player; Clean work areas, equipment,
  • utensils, and dishes
  • Remove trash and clean kitchen waste containers
  • Follows proper food sanitation and handling procedures
  • Demonstrates a strong understanding of product knowledge
  • and quality standards
  • Welcomes and connects with every customer to provide
  • excellent customer service
  • Discovers customer needs and appropriately suggests
  • products with every customer to enhance the customer experience
  • Uses effective sales approaches and displays strong
  • knowledge of product line; Effectively converts customer inquiries into
  • sales
  • Builds long-term relationships and builds the trust and
  • loyalty of customers
  • Responds to customer needs; Manages difficult customer
  • situations in a calm and professional manner
  • Takes responsibility to learn all aspects of the
  • position
  • Learns and demonstrates creating the Edible® Experience
And here's what we think you're like:
  • High School Diploma or equivalent preferred
  • Excellent customer service and communication skills
  • Positive attitude
  • Enjoys working within a team
  • Enjoys working in a fast-paced environment
  • Drive and determination
  • Computer skills including Microsoft software and
  • register skills
  • Ability to lift, carry and/or push objects weighing up
  • to 50 lbs.
  • Ability to stand, bend, reach and scoop throughout
  • assigned shift

We are proud to be an EEO/AA employer. Applicants for employment are considered
without regard to race, creed, color, religion, sex, sexual orientation,
marital status, national origin, age, and disability, status as a veteran,
Vietnam Era Veteran, or being a member of the Reserves or National Guard.
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