This role is responsible for the management, operation, automation, and improvement organization's Enterprise Network, including LAN, WAN, WiFi, Datacenter & Cloud Infrastructure
Design and implement process improvements to increase accuracy, optimize demand and resource planning, and improve ticket handling. Prepare project plans, budgets, and business cases, including resource estimates
Oversee the creation and maintenance of accurate technical plans, drawings & documentation in a central repository, including high and low-level designs to support projects and day-2 operations on a global basis
Work closely with the NOC to optimize network operations, ensuring Engineering resource availability for projects, process improvement, Capacity Planning, Disaster Recovery, Availability, and Lifecycle Management
Work closely with the Service Management team to maintain accurate device and location inventory in the CMDB and to effectively manage major incidents
Maintain expert-level knowledge through continuous education, be a consultant to other IT Colleagues, and a mentor and coach to IT Network Engineers
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to com.
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