• Responsible for acheiving established sales goals through leadership of the sales staff, selling process, customer satisfaction and related activities.
• Supervise and manage all sales department activities, polocies and procedures.
• Manage and direct customer inquiries, sales services, returned customer property, development priority and/ or approval of quotations, etc.
• Maintain customer relations through appropriate, regular contact.
• Compile and correlate data from all departments to recommend prices on products, services and other customer related inquires.
• Analyze customer complaints related to returned customer property, shipments, etc.
• Interface with other sales-related activities such as releasing orders for production, preparation of customer billing, expediting orders, developing monthly reports, etc.
• Perform other duties as assigned.

Skills & Requirements
Required Education & Experience:
- Must have a Bachelor's Degree in Business, Marketing, or related discipline.
- Must have 5 yrs minimum progressive experience in an industrial, technical sales role.
- Must be proficient with current computer software.
- Must be able to work within a professional and office environment.
- Must be able to sit for extended periods of time.
- Must be able to climb stairs occassionally.
- Must be able to operate office equipment, computer, printers, copiers, etc. which includes all physical abilities required for data input.
- Must be able to communicate effectively by both written and oral means.
- Must be able to combine technical knowledge with sales skills.
- Must be able to recognize, analyze, and solve sales shortcomings by taking appropriate corrective action.
- Must be able to provide effective leadership and performance monitoring of staff.
- Must be able to percieve customer needs and communications sufficiantly to close a sale.
This position requires moderate travel, with occassional overnight travel. Hours are Mon-Fri, 7-5 with one hour for lunch. Overnight and weekends as required.