Product Support Specialist

job
  • Cynet Systems
Job Summary
Location
Dallas ,TX
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
03 Feb 2025
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Job Description
Job Description:
Requirement:
  • Provide technical support for a data annotation tool.
  • Understand user issues, diagnose problems, and provide effective solutions.
  • Read, debug, and triage user-submitted code (C++Python + Javascript).
  • Collaborate with the development team to escalate and resolve complex issues.
  • Deliver clear and effective communication.
Required Skills:
  • Proficiency in C++ or Python.
  • Experience with Javascript (Angular framework).
  • Strong problem-solving and debugging skills.
  • Excellent communication skills to understand, explain, and solve technical problems.
  • bility to work in a shift-based environment.
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