Lead Patient Access Scheduling Agent

job
  • UMass Memorial Health Care
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Job Summary
Location
Worcester,MA,01609 ,
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
01 Feb 2025
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Job Description
1. Distributes and monitors the flow of work for an assigned group of employees. Serve as the lead for escalated phone calls, technical issues and workflow questions. Resolve or escalate issues where appropriate and provide customer service recovery Patient Access, Agent, Scheduling, Patient, Lead,