The Product Owner will play a key role within the Product Team at an innovative, growing company delivering Software as a Service to First Responders. This position will oversee the development of new features and modules within Operative IQ to ensure that requirements are met, satisfying both business goals and customer expectations.

Job Description:

We are seeking an experienced, entrepreneurial Software Product Owner to contribute to the improvement and ongoing development of our software application portfolio and systems integration initiatives. In this role, the Product Owner will work alongside another Product Owner, and closely with internal teams and clients to translate business requirements into actionable user stories and functional requirements. They will be responsible for managing the product backlog, ensuring that the development team has a clear understanding of the tasks at hand, and collaborating closely with the Director of Product Management other members of the Product team to align product vision with execution.

The Product Owner is responsible for ensuring that features are delivered in a timely manner and meet both user and business expectations. This person will interact with our application development team daily to ensure the expected outcomes meet the business requirements of stakeholders.

Responsibilities:

·        Always take ownership of your work and have a genuine interest in achieving the best results for the company and our clients.

·        Manage and prioritize the product backlog, ensuring that tasks are well-defined and actionable.

·        Collaborate with internal and external clients to define and document product improvements that improve productivity, reduce costs, or generate revenue.

·        Translate business requirements and feature concepts into user stories, expected outcomes, and functional requirements that are easily understood by both technical and non-technical teams.

·        Collaborate with development teams to ensure that proposed solutions are clearly understood, meet business requirements, and are implemented successfully.

·        Work with the UX Designer to develop workflow mockups and business logic objectives.

·        Provide thoughtful insight into how potential features or projects may impact current solutions, ensuring no regressions to current products.

·        Ensure that user stories and features are prioritized based on their value to the customer and business goals.

·        Maintain clear communication with all stakeholders, including developers, business teams, and clients, to keep everyone informed on progress and changes.

·        Continually seek areas for personal and professional improvement.

The Right Fit for the Role:

The ideal candidate will have a proactive, entrepreneurial drive and a proven ability to manage multiple priorities in a dynamic environment. They will demonstrate strong leadership, taking initiative, fostering collaboration, and driving results. Attention to detail and follow-through are key to successfully guiding features from discovery to production. Strong communication, analytical thinking, and adaptability are essential. They must also be eager to learn about the robust Operative IQ system and the fire and EMS industries we serve to make informed decisions and contribute to our growth.

Qualifications:

·        4+ years professional experience managing cloud software products in a business-to-business environment.

·        Bachelor's degree in a related field.

·        Ability to quickly understand complex problems and recommend solutions.

·        Excellent written and verbal communication, leadership, and presentation skills, enabling you to work well with technical and non-technical stakeholders.

·        Excellent organizational skills, time management, and attention to detail.

·        Possess a positive attitude and service-oriented approach when collaborating with others.

·        Motivated by your passion and work to be a self-starter, independently managing your achievements.

Benefits:

·        Health Care, Dental and Vision Benefits

·        401K with Company Match and Profit-Sharing Potential

·        Employer Paid Life Insurance

·        Competitive Salary

·        3 Weeks Paid Vacation

·        Standard Office Hours 8:30AM to 5:00PM

·        Office environment (not a remote position) , our offices are in Austell, GA

Company Overview

Founded in 2007, EMS Technology Solutions is a growing privately held company with a Software as a Service product called Operative IQ. Operative IQ is the leading provider of inventory management, asset management, fleet maintenance, narcotics tracking, facility management and RFID solutions for the First Responder industry.

Operative IQ has experienced steady growth over the years allowing us to build an exciting product and amazing relationships with our clients. We continually invest in the company’s products and services, employees, and clients by seeking talented individuals that are passionate about the future.  

Culture is a core value at Operative IQ, and the ideal candidate will be welcomed into a supportive, family-oriented environment that promotes a healthy work-life balance. We offer a casual work setting, excellent office amenities, and enjoyable travel opportunities for tradeshows, customer visits, and events. We take pride in our work, value the people we serve, and offer the opportunity to make a significant impact as part of our dedicated team.

Our offices are in Austell, GA to accommodate employees commuting from Marietta, GA, Kennesaw, GA, Smyrna, GA, Powder Springs, GA, Woodstock, GA, Dallas, GA and Atlanta, GA.

EMS Technology Solutions is an equal opportunity employer and does not discriminate based on race, color, religion, gender, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law. References and a background check may be requested as a term of employment.