Job Title: Manager Trainee
Position Overview:
We are seeking a motivated and competitive individual to join our Manager Trainee program, offering a unique opportunity to gain comprehensive training in customer service, sales, finance, marketing, and operations. This position is ideal for high achievers who thrive in goal-oriented environments and are eager to grow into leadership roles.
Key Responsibilities:
- Master customer service, sales, marketing, finance, and operational skills.
- Build lasting customer relationships by understanding their needs and recommending tailored solutions via phone and in-person.
- Promote additional products to enhance customer satisfaction and retention.
- Contact customers to address payment reminders and establish payment arrangements.
- Assist the Branch Manager in achieving and exceeding branch goals.
- Learn management responsibilities, including workload delegation, recruitment, staff development, performance management, and leadership.
- Analyze loan documents and provide support for branch operations.
Training and Career Path:
- Complete a 6-12 month training program where you’ll gain exposure to all aspects of management.
- Majority of work involves customer interactions via phone.
- After training, promotion to Manager with a salary increase and relocation support, if needed.
Compensation:
- Training Pay: $38,285 - $39,000 annually + uncapped bonus potential.
- Post-Training Pay: $60,000 - $80,000 annually (base + bonuses).
- Pay increases based on performance and loan production. Incentive pay begins as you ramp up loan production (e.g., bonuses for producing 20+ loans/month).
Benefits:
- Health and Financial Benefits: Comprehensive health insurance, 401(k) with a 3% match, long-term disability insurance, and incentive pay based on performance.
- Paid Time Off: 16 days of PTO upon hire; additional holiday pay for major holidays.
- Additional Perks:
- Monthly manager expense account ($200).
- Access to company condos in Gulf Shores and Destin, FL.
- Annual bonuses with quarterly advances based on performance metrics.
- Employee gifts after one year of service.
- Local civic club membership opportunities.
- Relocation Support: Relocation fees covered and temporary housing provided for transfers.
Ideal Candidate Profile:
- Competitive, goal-driven, and adaptable individuals with strong customer service skills.
- Excellent communication skills and the ability to build rapport with diverse groups.
- Former athletes or those with a competitive mindset often excel in this role.
- High achievers with a passion for personal and professional growth.
Background Requirements:
- Credit check: Candidates with resolved minor delinquencies are considered.
- Background check: Evaluated on a case-by-case basis; clean records are preferred but not mandatory.