Location: Various Department: Lee Physician Group and Outpatient Rehab offices Work Type: Full Time
Shift: 1/6:00:00 AM to 6:30:00 PM / Hours + days will vary depending on location
Minimum to Midpoint Pay Rate: $15.64 - $18.75 / hour
Summary Kickstart Your Career with Lee Health in Beautiful Southwest Florida! Lee Health is a nationally recognized, award-winning health system dedicated to improving lives. Our motto says it all: Caring People, Inspiring Health. Starting your journey with Lee Health means joining a supportive team, enjoying a positive workplace culture, and gaining access to incredible perks like: - A market-competitive starting salary.
- Exceptional benefits, including up to 5% retirement match.
- College tuition reimbursement (available after just one year).
- Opportunities for career growth and work/life balance.
Whether you're starting fresh or seeking to grow in healthcare, Lee Health is the perfect place to begin your journey! The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Requirements Educational Requirements Degree/Diploma Obtained Program of Study Required/
Preferred and/or High School Diploma or Equivalent Required
Experience Requirements Minimum Years Required Area of Experience Required/
Preferred and/or Less than 1 Year Clerical/AdministrativeRequiredand
InsurancePreferredor
Customer ServicePreferred
Additional Requirements 1-2 years prior experience required for Lee Health Solutions.
State of Florida Licensure Requirements Licenses Required/
Preferred and/or Not Required Certifications/Registration Requirements Certificates/Registrations Required/
Preferred and/or Additional Requirements Basic Life Support (BLS) may be required at some locations within 90 days of hire.
US:FL:Fort Myers