Americold - 100 Saw Mill Pond Rd (Customer Service Representative) As a Customer Service Rep at Americold, you'll: Respond to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc. and report customer feedback to management; Provide clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers; Schedule loads as required and maintain updated reports to ensure all loads are empty and closed; Resolve refused product, over, short, and damaged (OS&D) orders...Hiring Immediately >>