Description:
INTEGRATED MEDICAL PROFESSIONALS-We are the largest multi-specialty urology focused practice in the country. Our doctors and staff are committed to providing the highest level of quality medical services available. Join our team for a rewarding career with a growing health care organization who values our staff as much as we do our patients.
This Patient Service Representative I position is in our office located at:
373 Route 111 Suite 7
Smithtown, NY 11787
NO WEEKENDS, NO EVENINGS, NO HOLIDAYS
We offer competitive pay as well as PTO, Holiday pay, and comprehensive benefits package!
Benefits:
· Health insurance
· Dental insurance
· Vision insurance
· Life Insurance
· Pet Insurance
· Health savings account
· Paid sick time
· Paid time off
· Paid holidays
· Profit sharing
· Retirement plan
GENERAL SUMMARY
The Medical Assistant - NY supports the delivery of urological services, performs work as required and functions as an effective member of the interdisciplinary team. The Medical Assistant - NY is tasked to perform routine administrative and clinical tasks to keep the medical offices running smoothly. This position collaborates/work with staff within their practice or other professional disciplines within the affiliated medical groups as needed to achieve effective and efficient patient care delivery and the desired patient outcomes.
Requirements:
ESSENTIAL JOB FUNCTION/COMPETENCIES
Responsibilities include but are not limited to:
The Medical Assistant - NY will perform various administrative and clinical duties under the direction of their assigned direct supervisor.
The Medical Assistant - NY will consistently confer with physicians, nursing, and other staff members to coordinate and schedule appointments of patients.
Greets and prepare patients.
Measures and records vital signs.
Records patient interview and history.
Prepares patients for examinations and performs routing screening tests.
Assists physicians with exams.
Performs phlebotomy and collection of other lab specimens.
Performs basic lab tests.
After required training - may performs EKG’s.
If BLS Certified, may perform CPR skills when necessary.
Prepares accurate, legal, and ethical documentation at all times.
Opens office in the morning and closes in the afternoon.
Assist in maintaining patient logs for the following: Lab requests, CT scans and other treatment orders for the patients.
Ensures the back office has good flow, keeps rooms full and assists with room turnover.
Performs new patient thorough work-up (x-rays, vitals, new patient packet explanation).
Adds medical history on all new patients and updates all established patients’ history in accurately.
Performs accurate and complete room set-up for physician.
Ensures that all patients medication is updated before physician visit.
Handles set-up for in office surgical procedures.
Ensures appropriate consent form is completed correctly avoiding the use of too many medical abbreviations within the consent forms.
Scribe as assigned per physician office flow.
Prepares for seeing patients the following day, including patient confirmation for next day visit.
Completes patient medical record requests when necessary.
Assists in the orientation and training of new personnel.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly.
Punctual and dependable for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensures that all medical records are accurate and complete for all patients.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Performs other position related duties as assigned.
Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training.
CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS
Certification or Registration preferred.
KNOWLEDGE | SKILLS | ABILITIES
Ability to perform well in stressful situations.
Knowledge in healthcare systems operations such as EMR, Practice Management Solutions.
Ability to work independently and manage multiple deadlines.
Project Management.
Vendor relations (for those MA’s that are required to order office and clinical supplies).
Database management.
Strong problem-solving skills.
Skill in using computer programs and applications including Microsoft Office.
Excellent verbal and written communication skills.
Delivers exceptional patient service throughout all interactions.
Excellent organizational skills and attention to detail.
Complies with HIPAA regulations for patient confidentiality.
EDUCATION REQUIREMENTS
Graduate of a Medical Assistant program or equivalent experience (based on State regulation requirements)
EXPERIENCE REQUIREMENTS
6 months experience working within a physician’s office desired. Urology experience desired.
REQUIRED TRAVEL
Minimal travel required
PHYSICAL DEMANDS
Carrying Weight Frequency
1-25 lbs. Frequent from 34% to 66%
26-50 lbs. Occasionally from 2% to 33%
Pushing/Pulling Frequency
1-25 lbs. Seldom, up to 2%
100 + lbs. Seldom, up to 2%
Lifting - Height, Weight Frequency
Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33%
Floor to Chest, 26-50 lbs. Seldom: up to 2%
Floor to Waist, 1-25 lbs. Occasional: from 2% to 33%
Floor to Waist, 26-50 lbs. Seldom: up to 2%