Client: Fortune 500

Title: Customer Support Representative

Location: Toledo, OH

Duration: 24 Months (Contract to Hire)

Schedule: Mon Fri; 08:00 AM 05:00 PM EST

Pay Rate: $17.50/hr on W2

Responsibilities:

Deliver consistent service to our customers

Maximize every opportunity to sell to the customer

Take proactive actions to meet customer needs and concerns creating win/win solutions

Enter orders accurately

Develop close relationships with our customers and understand what it takes to ensure their success

Develop customer trust by consistently following through on actions and operating with integrity

Leverage relationships to obtain outside-in market insights

Leverage product training opportunities

Qualifications:

Fluency in Microsoft Applications (Word, Excel, Outlook)

Previous experience in an ever-changing, fast-paced customer service environment

Previous experience creating solutions in the best interest of the company and the customer