Customer Service Representative

job
  • Exela Enterprise Solutions, Inc.
Job Summary
Location
,FL
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
04 Feb 2025
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Job Description
Job Description
Job Summary:
Receives, sorts, delivers, picks up and processes courier items, interoffice mail, magazines and all classes of United States Postal Services (USPS) mail (sorting, metering, folding, inserting, delivery, pickup, etc.)
Essential Functions and Responsibilities:
Sort and deliver mail, small packages
•Scanning incoming mail to recipients
•Operating mailing, copy or scanning equipment
•Lift heavy boxes, files or paper when needed
•Enter information daily into spreadsheets
•Identify charges and match them to billing
•Demonstrate flexibility in satisfying customer demands in a high volume, production environment
•Maintain all logs and reporting documentation; attention to detail
•Shipping & Receiving
•Handle time-sensitive material like confidential, urgent packages
Key Skills:
  • Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint preferred)
  • Experience running mail posting equipment a plus
  • Excellent communication skills both verbal and written
  • Willingness and availability to work additional hours if assigned
  • Ability to effectively work individually or in a team environment
  • Competency in performing multiple functional tasks
  • Ability to meet employer's attendance policy
  • Current driver's license with a clear driving record (back-up driving may be required at times)
Minimum Qualifications:
Minimum of 6 months customer service related experience
•High school diploma or equivalent (GED) required
Physical Requirements:
Lifting up to 55 lbs with or without accommodations
•Must be able to stand long periods at a time
"The pay range for this position starts at $15.00; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."
  • High School Diploma or GED required.
  • Possess a valid driver's license.
  • Must be 18 years of age or older.
  • Compliance with company driving policies, as well as local, state, and federal driving regulations.
  • Ability to drive a van with a safe driving record.
  • Minimum of one year experience driving similar sized vehicles.
  • Strong communication skills, both verbal and written.
  • Ability to work independently as well as part of a team.
  • Detail-oriented with good time management skills.
  • Ability to read a map and understand directions.
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