Summary:

The Practice Administrator manages the daily administrative practice operations within the Bon Secours Charity Medical Group practices to provide the highest quality of services to patients in a hospital-based, community-based, or private-based practice care setting. Additionally, this position provides oversight and training in all areas of day- to- day practice operations and resources utilization. 

Responsibilities: 

• Serves as a liaison between Practitioners and office staff to coordinate successful delivery of care and services. 
• Reviews correspondence, memoranda, and routine reports and communicates and distributes as appropriate to the staff. 
• Ensures practice is open and operating during scheduled business hours, and ensures telephones are covered, and transferred as appropriate for off-hours. 
• Ensures adequate clinical and business office supplies are maintained, maintaining appropriate inventory while assisting with cost control by seeking the most cost-effective products without forfeiting quality. 
• Ensures delivery of supplies, and that invoices match what was delivered. 
• Organizes day-to-day activity of department for the practice. 
• Responsible to assure compliance for regulatory, accreditation and system process. 
• Discusses the requirements for pre-surgery (cardiac clearance, lab work, etc), if applicable to patients. 
• Assists in financial management of practice, by reviewing monthly reports, helping to identify opportunities, and providing assistance for any plans to meet fiscal goals. 
• Follows all established policy for A/R Management. Ensures staff is trained and accountable for all A/R tasks within practice. Helps ensure collection ratio for practice collections is maintained. 
• Coordinates scheduling of staff within the office and arranges for back-up staff when necessary. 
• Performs other tasks as needed. 

Qualifications/Requirements: 

Experience: 

3-5 years of administrative experience in a private physician office or healthcare setting required. 

Education: 

High school diploma or equivalent required. Four-year degree and Master's degree from an accredited institution preferred. 

Licenses / Certifications: 

N/A 

Other: 

Knowledge of ambulatory care; background in clinic procedures including schedule management, registration, use of electronic medical records, patient flow, billing, referrals, and authorizations preferred. 

Special Requirements: 

N/A