Night Audit Associate (Grouse Mountain Lodge) at Pursuit Collection summary:
As a Night Audit Associate at Grouse Mountain Lodge, you will ensure a seamless guest experience by auditing and balancing transactions, managing room assignments, and addressing any maintenance or security concerns overnight. This role offers full benefits and the opportunity to work in a dynamic hospitality environment within the stunning backdrop of Glacier National Park. We're seeking a dedicated team player who is organized, detail-oriented, and passionate about delivering exceptional service to our guests.
What perks can you expect?:
- Full benefits including medical, dental, vision; 401k; discounted gym memberships.
- The perfect place to put down roots, grow your career.
- Professional environment with a fun, progressive hospitality team at a National Park.
- The chance to work in an inclusive culture and make life-long friends.
What will be your daily pursuit?:
Your daily pursuit is welcoming our guests and helping them have the most comfortable Whitefish and Glacier adventure possible!
What will your compensation be?:
$20/hour and including full benefits
When does this adventure begin?:
This is a regular-full time role scheduled to start January 19th, 2025
What will you do in this job?:
- Audit and balance credit card transactions
- Post and maintain banquet event orders
- Set property management system to following day
- Register and assign rooms to guests, issue room keys, provide instruction to bell staff when necessary
- Communicate with night security, report any guest issues
- Communicate with night maintenance to report any issues
- Print next day reports for arrivals, departures, vacant rooms, etc
- Ensure guest wake up calls are logged into phone system
- Keeps record of potential safety and maintenance issues and communicates details to supervisor
- Offers assistance to guests and teammates where needed
- Be a utility player who can complete a variety of job duties
What skills and experience do you need for this job?:
- Previous Front Desk/Night Audit experience preferred but not required - we are happy to train!
- Work-ethic and commitment to the team and guest is key.
- Be willing and able to work solo or as part of a team
- Be committed to Safety First and the highest quality of cleaning & sanitizing standards
- Be organized with a great eye for detail
- Be kind to others and always bring your best
- Be a good communicator, always suggesting ideas and solutions
- Be helpful and friendly, willing to go the extra mile
- Be relaxed, flexible and able to handle a few curve balls
- Be ready to have fun!
What will your work environment be like?:
- You'll work in iconic, unforgettable and inspiring Whitefish, Montana. You'll see amazing scenery and wildlife. You'll participate in team events - and fun!
- You'll spend your days in and around historic hotels, lodges and cabins
- Glacier Park Collection is a non-smoking, drug-free environment
- Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through Wi-Fi.
- You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
EEO:
Pursuit is an equal opportunity employer.
Keywords:
Night Audit, Hospitality, Guest Services, Hotel Management, Customer Service, Accounting, Front Desk, Teamwork, Glacier National Park, Hospitality Jobs