Luxottica Group - (Customer Service Representative) As a Customer Service Advocate at Luxottica, you'll: Manage customer requests via Salesforce cases to successful outcome; Manage workflow and scheduling to ensure jobs are completed and customer needs are met in a timely manner; Provide quality customer service by answering customer calls, responding to customer questions/concerns, handle technical questions/concerns and conduct outbound calls; Prioritize and problem solve complex customer issues and concerns...Hiring Immediately >>