Overview
How You'll Make an Impact
Epsilon is seeking a skilled Employee Relations Manager to join our Human Resources Operations team. This role involves managing various activities related to employee relations, such as performance management, corrective action, discipline, and grievance resolution procedures. The Employee Relations Manager will provide expertise and guidance to ensure a healthy work environment, foster effective communication, and address employee performance concerns. The Employee Relations Manager will have significant experience in employee relations, along with strong leadership, communication, and interpersonal skills
The Employee Relations Manager will report to the Director of Human Resources (HR) Audit and Compliance. The Employee Relations Manager will work closely with Epsilon's employee population, HR Business Partners, Learning and Organizational Development, and Epsilon's legal counsel. This is a hybrid role based in either Chicago, IL or Irving, TX.
What You'll Achieve

• Ensure that Epsilon treats every employee fairly and respectfully, in alignment with our core values and performance standards, while maintaining consistent application and understanding of policies throughout the organization.
• Collaborate with legal, HR, and leadership to develop, maintain, and update policies and procedures related specifically to employee relations and performance plans.
• Work in partnership with L&OD to develop and conduct training programs on conflict resolutions, communication skills, and performance management.
• Provide coaching and support to HR and leaders to ensure a consistent approach in handling employee relations matters and managing disputes.
• Conduct investigations into employee grievances and provide appropriate recommendations for resolution.
• Provide a written summary and specific recommendations as a result of their investigations.
• Act as a trusted point of contact for employees, HR, and Management, providing guidance on workplace policies and procedures.
• Provide training to new team members on the approach to employee relations.
• Work closely with the HR team to analyze surveys and feedback across the organization.
• Analyze the data and provide trends around employee experiences and areas where the organization will require focus, including performance concerns.

Who You Are

• What you'll bring with you:
  • Bachelor's degree in human resources, business administration, or a related field
  • 5+ years in direct experience in employee relations, human resources or employment/labor law with an emphasis on employee relations work
  • Strong communication, interpersonal, and analytical skills; ability to handle sensitive situations with tact and diplomacy.
  • Proficient in MS Word, Outlook, Excel, and PowerPoint
• Why you might stand out from other talent
  • Master's degree or HR certification (e.g., PHR, SPHR)

Pay Range: $100,000 - $150,000
Actual compensation within the range will be dependent upon, but not limited to the individual's skills, experience, qualifications, location and application employment laws. The salary pay range is subject to change and may be modified at any time.
Additional Information
When You Join Us, We'll Create Something EPIC Together
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.
Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.
Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:

• Act with integrity. We are transparent and have the courage to do the right thing.
• Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
• Innovate with purpose. We shape the market with big ideas that drive big outcomes.
• Respect all voices. We embrace differences and foster a culture of connection and belonging.
• Empower with accountability. We trust each other to own and deliver on common goals.

Because You Matter
As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:

• Time to Recharge: Flexible time off (FTO), 14 paid holidays
• Time to Recover: Paid sick time
• Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to to request an accommodation.
For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.
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