OverviewOpportunity: General ManagerThe Courtyard Los Angeles Pasadena/Old Town is seeking an experienced and dynamic General Manager to lead and oversee all aspects of operations at our well-appointed property. The ideal candidate will have a proven track record in hotel management, strong leadership skills, and a commitment to delivering exceptional guest experiences.Your Growth PathArea General Manager - Regional Director of Operations – Vice President of OperationsYour FocusesLeadership Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.Set clear expectations and provide the guidance necessary to achieve exceptional performance.Guest Experience Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.Continuously seek opportunities to enhance guest interactions and exceed expectations.Financial Performance Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.Monitor financial performance through regular analysis and implement corrective actions as needed.Operational Excellence Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.Implement best practices to uphold quality and safety standards.Follow sustainability guidelines and practices related to the HHM Hotels EarthView program.Employee Development Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.Your Background and SkillsAssociate or Bachelor’s Degree in Business, Hospitality or a related field.4-6 years hotel management experience required.HHM Benefits and PerksMedical, Dental and Vision Health InsurancePaid Time Off401k Company MatchFree Basic Life InsuranceTravel DiscountsCommuter Transit and Commuter Parking BenefitsQuarterly Bonuses and IncentivesEmployee Assistance and Wellness ProgramEducational/Professional DevelopmentTechnology ReimbursementsWork Environment and ContextRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.Occasional travel required.What We BelievePeople Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own ItThe compensation range for this role is $150,000.00-$170,000.00 and the determined salary will be commensurate with the candidate’s qualifications and experience within the hospitality industry.About UsHHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.#J-18808-Ljbffr