Description
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Full time
Responsibilities
•Make sure every hotel guest has a pleasant stay
•Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
•Process additional administrative, bookkeeping. and accounting procedures as required
•Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
•Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
Qualifications
•High school diploma or equivalent required; some college preferred
•Flexible overnight hours are required
•Excellent customer service and communication skills are required
•Computer proficiency is required; experience with accounting or reservation software is preferred
•Experience in the hospitality industry or guest services is preferred, but not required