Sales Account Representative

Location: Nashville, TN

Company: Richards & Richards Secure Shredding Services

About Us

Richards & Richards Secure Shredding Services, established in 1987, is Nashville’s leading provider of secure information destruction services. Specializing in paper shredding, hard drive and media destruction, e-recycling, and product disposal, we are committed to protecting confidential information with professionalism, reliability, and integrity.

The Role

We are seeking a dynamic and driven Sales Account Representative to join our team full-time at our Nashville, TN location. In this role, you will focus on driving revenue growth by acquiring new clients, nurturing existing relationships, and promoting Richards & Richards as a trusted partner for secure shredding solutions.

This is an exciting opportunity to contribute to a company with deep roots in Nashville while advancing your sales career in a fast-paced, results-oriented environment.

Key Responsibilities

Client Acquisition and Growth

·        Proactively identify, pursue, and convert leads into customers, building a strong and growing client portfolio.

·        Develop tailored solutions that address client needs, establishing Richards & Richards as the go-to provider for secure shredding services.

·        Lead contract negotiations and successfully close sales with new clients.

·        Account Management and Retention

·        Serve as the primary point of contact for clients, delivering outstanding service and support.

·        Build and maintain strong, long-lasting client relationships, fostering loyalty and retention.

·        Proactively address client concerns and implement effective solutions to ensure satisfaction.

·        Identify upselling and cross-selling opportunities to expand client accounts and drive revenue.

· Consistently meet or exceed individual sales targets and KPIs.

·        Analyze account performance metrics to identify areas for improvement and recommend growth strategies.

·        Collaboration on Reporting

·        Work collaboratively with internal teams, including marketing, operations, and customer service, to deliver seamless client experiences.

·        Maintain accurate and up-to-date records in CRM systems (Total Recall and HubSpot).

·        Provide regular sales and performance updates to leadership.

Qualifications

·        Proven success in sales, business development, or account management, preferably in a B2B environment.

·        A self-starter with a competitive drive to win new clients and build lasting partnerships.

·        Strong ability to cultivate and maintain long-term client relationships through exceptional service and trust-building.

·        Exceptional communication, negotiation, and interpersonal skills.

·        Results-oriented with a demonstrated ability to meet and exceed sales goals.

·        Organized and detail-oriented with strong problem-solving abilities.

·        Familiarity with secure shredding services or information security is a plus.

·        Proficiency with CRM tools and sales platforms, including Total Recall and HubSpot.

Education

·        High school diploma or equivalent required.

·        Bachelor’s degree in business, marketing, or a related field is preferred.

What We Offer

·        Competitive salary and performance-based incentives.

·        Opportunities for professional development and career advancement.

·        Collaborative and supportive team environment within an established and trusted company.

Why Join Us?

At Richards & Richards Secure Shredding Services, we empower businesses to manage their information securely and efficiently. As part of our team, you’ll have the opportunity to build meaningful client partnerships, contribute to our legacy of excellence, and grow your career in a supportive and innovative workplace.

Ready to Make an Impact?

Apply now and become an integral part of our growing team!

Learn more about us at richardsandrichards.com.