Join PatientPoint to be part of a dynamic team committed to
empower better health . As a leading digital health company, we
innovate
to positively
impact
patient behaviors. Our purpose-driven approach offers
an inspirational career
opportunity where you can contribute to improving health outcomes for millions of patients nationwide.Director, Regional Oncology AccountsIt is an exciting time to be part of the PatientPoint team! As the clear leader in the point-of-care industry, we offer an ideal, people-focused place to
innovate , positively
impact
patient education and doctor-patient connections, and
be inspired
to build a great career.
Location: Field:
Boston, MA, New York City, NY, New JerseyTravel Requirements:
Requires travel up to 50%, including occasional airline and overnight trips.Job SummaryThe Regional Oncology Account Director is responsible for managing and expanding our oncology business within a designated region. This position will focus on building and maintaining strong relationships with oncology stakeholders, driving sales growth, and enhancing patient outcomes through effective solution delivery. This role will lead the team of account managers and work directly with associate account managers to collaborate cross-functionally to develop and execute regional strategies.What You’ll DoCustomer Experience Focus:
Establish and nurture strong relationships with key oncology stakeholders, including physicians’ administrators, KOLs, and clinic staff. Act as a trusted advisor to influence, drive opportunities, and serve as their primary point of contact for all account needs within assigned geography.Relationship Management:
Develop and maintain a
deep understanding of customer goals and objectives
for patient/provider engagement and proactively implement strategies and tactics to support these priorities.Strategic Appointment Setting:
Meet with stakeholders and cross-functional teams to regularly assess, define, and clarify key quality objectives, oncology campaigns/initiatives, specialty content needs, and success metrics. Develop and
execute effective strategies
with key account personnel and stakeholders to support
increased awareness
and product engagement with core solutions.Onsite Presence:
Regularly schedule and
conduct onsite visits and business reviews
to deliver and execute product optimization, continuous needs assessment, practice/network customizations, product feature and functionality training, network health assessments, etc.Education and Product Training:
Drive ongoing educational and training initiatives for both Providers, Administrators, and clinic staff to ensure they are informed about the latest oncology programs, data, and engagement opportunities.Sales Strategy Execution:
Monitor and evaluate the growth of core products in designated locations. Develop action plans to increase market share and achieve sales targets in collaboration with Sales Directors and leaders.Performance Monitoring:
Track and analyze regional customer performance/utilization metrics, providing regular updates to customers and leadership. Create quarterly cadence to deliver and inform campaign successes making recommendations for further optimization. Adjust strategies as needed to meet changing market conditions and business goals.Collaboration:
Work closely with internal teams to deliver cross-functional coordination, updates, and execution for account & hierarchy level as well as aggregator initiatives.What We NeedSomeone who is willing to join a team-building environment to develop strategies and enhance relationships with physician offices (through account manager) and health systems in the territory – across all communication (phone, email, Skype/Webinar, In-person).Collaborate cross-functionally with OBU members, Market VP, and Provider Solutions team to increase existing practice utilization and penetration.Utilize the web, LinkedIn, and Salesforce to identify key decision-makers as well as to do research/prep work on your prospects (reviewing their listings, online reviews, website, overall online footprint).Effective daily time management and logistics planning to conduct sales activities, balancing travel, presentations, and outreach to your team on a daily basis.Constant follow-up to ensure effective and timely communication on all sales calls.Daily use of Salesforce.com to record all sales activity, prospect accounts, and submit paperwork.Attend and staff PatientPoint booth at various regional/national trade shows throughout the year.Team collaboration: establishing and maintaining effective working relationships with teammates and internal support departments.Desired QualificationsBachelor’s degree or equivalent professional sales experience.2+ years sales experience (SaaS preferred).5+ years healthcare experience.What You'll Need to SucceedHighly motivated to succeed in a performance-driven environment.Proficient in Microsoft Word, Excel, and PowerPoint for clear and professional written communication.Improvement-oriented: coachable and ability to turn feedback into action to be more successful with untapped & potential clients.Eager to learn and be adaptable/creative in approach to meet different client needs and close the sale.Demonstrate confidence, motivation, and the ability to work autonomously.Driven to meet and exceed sales goals, work in a commissioned sales capacity with unlimited earnings.Excellent verbal and written communication skills.About PatientPoint:PatientPoint is a leading digital health company that connects patients, healthcare providers, and life sciences companies with the right information in the moments care decisions are made. Our solutions are proven to influence patient behavior and improve health outcomes, driving value for all stakeholders. Across the nation’s largest network of connected digital devices in 35,000 physician offices, PatientPoint solutions empower better health for more than 750 million patient visits each year.What We Offer:We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.
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