RN - Oncology Medical Group at Holy Cross Hospital Careers summary: The RN in the Oncology Medical Group provides high-quality patient care with a focus on creating a welcoming environment for patients and visitors. The role involves maintaining composure in stressful situations, assisting with service recovery, and ensuring a clean and safe workplace. Required qualifications include graduation from a professional nursing school, current licensure in Florida, and BLS certification. *Employment Type:* Full time *Shift:* *Description:* ** *Creates an environment where persons feel welcome, respected and included. Is courteous and positive. ** *Willingly assists patients/visitors/Associates as needed. Makes self accessible to internal as well as external customers. ** *Maintains composure even when faced with hostility from others and/or stressful situations. Exercises restraint to prevent emotions from interfering. ** *Adheres to dress code. Appearance is always neat and clean. Wears identification badge according to hospital policy. ** *Assumes personal responsibility for maintaining a clean and safe work environment. ** *Takes the initiative to resolve customer service issues. Is proactive versus reactive. ** *Listens attentively to our customers and implements effective service recovery. *Minimum Qualifications: * ** *Graduation from a school of Professional Nursing *Licensure* ** *ONS Chemo Biotherapy course on hire or within 6 months of hire required ** *Current licensure as a Registered Nurse in the State of Florida. ** *Current BLS Certification Required *Our Commitment to Diversity and Inclusion*   Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Keywords: Oncology, Registered Nurse, Patient Care, Healthcare, Nursing, Service Recovery, BLS Certification, Medical Group, Florida, Diversity and Inclusion