JOB SUMMARY:

The Advanced Practice Provider (APP) Manager for OSS Health will lead, supervise, and coordinate the daily activities of Physician Assistants and Nurse Practitioners in both the ambulatory, operative and inpatient clinical settings. The right candidate would join a highly functional, fast-paced, multidisciplinary team dedicated to providing patient-focused, world-class orthopedic care.

This role works collaboratively with the administrative, clinical and physician leaders as well as with each advanced practitioner. They will lead and participate in team building, scheduling, quality improvement, and staff development. They will establish and maintain a professional practice model that supports high-quality, efficient care for patients and families in an environment that fosters professional mentorship, collaboration, and support. They will work to promote the service and help to guide its strategic direction in collaboration with the COO. The APP Manager will take on a leadership role in the implementation of the goals of OSS Health. This individual will serve as an APP for the department and will assist the attending physicians in all areas of patient care.

QUALIFICATIONS AND EDUCATION:

Education:

Master’s Degree

PA or CRNP degree with current Pennsylvania license required or Multistate Compact License

Qualifications:

· Demonstration of progressive leadership experience preferred.

· 5+ years of experience as an APP required.

· 2+ years of experience in management required.

· Current BLS required

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The APP Manager collaborates with administrative and physician leaders on strategic planning, priority setting, and process improvement initiatives to enhance clinical operations and patient care quality within the department.

The APP Manager sets and monitors standards for patient care provided by Nurse Practitioners and Physician Assistants, serving as an exemplary provider, especially in complex cases, and guiding clinical excellence.

Plays a critical role in maintaining the operational efficiency of the department, including managing staffing patterns, coordinating coverage for absences, and ensuring compliance with regulatory requirements and institutional policies.

Participates in the design, implementation, coordination, and evaluation of onboarding, competency, continuing education the curriculum.

Implements ongoing didactic and M&M sessions

Active involvement in appropriate committee meetings to help support and represent department initiatives.

Involvement in process improvement projects/workflows for efficiency within the organization.

SUPERVISORY RESPONSIBILITIES:

The APP Manager supervises and coordinates the daily activities of Physician Assistants and Nurse Practitioners in both ambulatory, operative and inpatient settings, ensuring effective team management and optimal staffing levels.

This role requires balancing direct patient care (40% of work hours) with key administrative tasks (60% of work hours), including interviewing, hiring, and evaluating staff, maintaining credentialing, and overseeing payroll accuracy.

The APP Manager leads the development and implementation of training and professional development programs for advanced practice staff, supporting a professional practice model that promotes high-quality, efficient patient care.

Functions as a coach & mentor to the staff for whom this position is responsible.

Participates in and/or supports the employment process in conjunction with the Human Resources Department.

Submits requests for staffing needs on a thorough and timely basis, securing all necessary approval(s).
Participates in the screening/interviewing process, making self-available to meet the candidates’ needs to expedite the screening process.

Participates in and/or supports the orientation of newly hired staff members.

Provides and/or oversees the training of newly appointed staff members (to the department).

Develops and/or maintains on-going training programs/initiatives to enhance skills, knowledge and productivity of existing employees.

Participates in training sessions as required and/or deemed necessary.

Provides leadership and direction to the staff for whom responsible to maintain a work environment that promotes the creative development of ideas and allows employees to meet and/or exceed expectations and established standards of performance.

Monitors and measures the performance of those staff reporting to this position. Addresses concerns or weaknesses and takes appropriate action to ensure issues are resolved. Ensures that staff are working as efficiently, as accurately and as productively as possible.

Ensures compliance and/or oversees compliance with all policies and procedures by staff. Recognizes exemplary compliance. Initiates appropriate corrective action in instances of noncompliance; secures required approvals before addressing the staff.

Makes decisions and takes actions essential to the daily operation of the work area(s) for which responsible.

Job Type: Full-time

Benefits:
* 401(k)
* Dental insurance
* Employee assistance program
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Referral program
* Tuition reimbursement
* Vision insurance

Work Location: In person